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For installers and service providers

Help centre

Your customers, your fleet, templates, and how your customers see you.

  1. Customers lists everybody you support; open one to see the units you fitted for them. "Remove from my customers" ends your relationship with them - their account and units stay theirs and keep working.
  2. Devices is your fleet, with the units offline longest at the top.
  3. Templates hold a unit's setup - names, icons, colours, behaviour - to apply to the next one you commission.
  4. Under "How your customers see you" on Your details, set your brand colour and logo. Every unit you fitted shows them on its page, with your support contacts.

Something here does not match what you see? Tell us at support@remotii.com.